Shipping policy

Shipping & Delivery

We aim to process and ship your orders promptly. Delivery times and costs may vary depending on your location, shipping method, and product availability. You will receive a confirmation email with tracking information once your order has been dispatched.

Taxes & Duties

Please note that all orders are shipped on a DDU (Delivery Duties Unpaid) basis. This means that taxes, duties, or other fees may be charged upon receipt of your shipment, depending on your country’s customs laws.

These additional charges are the responsibility of the recipient and must be paid to the carrier or customs office at the time of delivery. Since these fees are determined by local authorities, we recommend checking with your country’s customs office for specific details about duties and taxes.

Important Information

• Order Value & Customs: Duties and taxes are typically calculated based on the order value, shipping charges, and the product type.
• Delays: Customs clearance procedures may occasionally delay your package. Unfortunately, these delays are outside our control.
• Refused Shipments: If you refuse to pay duties and taxes, your order may be returned to us or abandoned. In such cases, we are unable to refund the original shipping costs, and additional fees may apply.

By placing an order, you acknowledge and accept the responsibility for any applicable taxes and duties.